Core Live Courses:

Social Marketing
Social marketing applies the same effective techniques corporate marketers use — not for profit, but for the social good. With a 50-year track record of research-proven results changing behaviors, social marketing is a must-have for every health communicator’s toolkit.
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From the 4Ps of marketing to audience segmentation, positioning, strategic planning, and creative brief design. In just two days participants develop an entire public health marketing campaign. One of our most popular courses at CDC and everywhere it’s been offered!

Communicating Numbers & Statistics

The words, numbers, and visualizations we choose make a huge difference in how people understand health risks and whether they respond by taking action. And yet, most public health practitioners have never received training specific to this kind of communication.
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From hands-on practice in storytelling with numbers, social math, and infographics, to the latest research on how people process statistical information, this course will transform the role of numbers in your health messages.
Behavioral Economics
People often fail to behave in their own best interest, especially when it comes to health decisions. Instead of fighting against irrationality, behavioral economics works with it.
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Participants learn how to use tools like nudges, choice architecture, and libertarian paternalism to prompt powerful behavior changes. (Works on public health campaigns and interventions, but also on spouses and partners!)

Behavior Change Theories

Gain a new understanding of the relationship between communication, cognitive processing, and behavior change as you learn to apply the Big Six most useful theories and frameworks in public health.
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You’ll leave with a toolkit of social-psychological and health communication frameworks that can strengthen almost any intervention or campaign.

Developing Effective Messages

Research shows audiences forget more than 90% of what they read or hear after one week, but effective message development can ensure that key messages are remembered and acted on.
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Participants will learn easy, practical tools for ensuring that every message and material they develop is actionable, credible, and engaging.
Systems Thinking in Public Health
Systems thinking is more than big picture thinking: it’s a holistic problem-solving approach that uncovers patterns and causes, challenges existing mental models with new perspectives, and identifies leverage points where small changes can make big differences.
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This course introduces tools that increase the effectiveness of both interventions and organizations.
Design Thinking in Public Health
Design Thinking is a research-based approach to problem-solving widely used in the tech field and other disciplines where art and science intersect. It can be applied successfully to any tough problem for which there are many possible solutions or paths, rather than a single “right” one.
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This course will introduce the five key mindsets of design thinking and apply them to public health communication.

What Health Communicators Need to Know about SDOH

Health outcomes are only partly due to individual behaviors and choices: community-wide problems like poverty, unemployment, poor education, inadequate housing, poor public transportation, interpersonal violence, and decaying neighborhoods significantly contribute to health inequities.
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This course teaches public health professionals how to make the case for health policies and interventions to address these “social determinants of health” (SDOH).

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Putting Social Norms to Work

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Social norms can have both positive and negative effects on behavior, but harnessing their power is essential to both individual behavior change and larger cultural and societal changes.

Using relevant case studies and research-based techniques, you’ll learn how to leverage positive norms and minimize the impact of negative ones, as well as the steps for changing norms over time.

Power of Habit

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Recent behavioral science research has uncovered the specific mechanisms behind how habits are established, reinforced, and/or changed.

Using the science around prompts, cravings, routines, responses, rewards, and restructuring environments, this course provides practical steps for improving the effectiveness of health interventions.

Persuasion Theories

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Persuasion is the secret to behavior change. We break down the communication cycle to look at the many factors involved in persuasion, including message content, source, channel, and audience.

You’ll learn how to select and apply theories, frameworks, and constructs that achieve the persuasive impact you need.

Diffusion of Innovation

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In public health, emerging innovations, new evidence or evolving situations may call for the introduction and adoption of new ideas, beliefs, or behaviors. Diffusion of innovation is a framework that can promote the rapid spread of information and customs across the population.

This course teaches practical techniques to take an idea from a few initial adherents to large majorities of the population.

Audience Analysis
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Effective health communication begins with knowing your audience. This course will help you identify audience segments for a particular health issue, understand their attitudes, needs, values, and barriers.

You’ll leave with tools and job aids that help you align messages, delivery channels, products, and services with audience personas, to motivate and support behavior change.

Entertainment Education

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Entertainment is one of the most powerful ways to transport people and allow them to experience situations vicariously, making what they hear and see more memorable and engaging.

This course explores how health communicators can use both planned and unplanned entertainment programming and other media such as video games, novels, and podcasts to drive home health behavior change messages.

Qualitative Research Methods
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Audience research using in-depth interviews and focus groups is both an art and a science. Whether it’s your research team or you’re managing an outside vendor, this course covers all the critical components you must know.

Includes hands-on practice with data collection techniques; instrument development, analysis, and interpretation of results, plus how to disseminate and your findings and apply them to health communication initiatives.

Research Instrument Development

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Optimal wording and ordering of questions in research instruments is critical to success, whether it’s a survey or focus group guide. Likewise, considering evaluation and analysis needs in advance when selecting answer choices and question formats is necessary for robust statistical or qualitative analysis.

This course covers the rules of instrument development and provides practice developing three common types of instruments.

Designing Your Life

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This course isn’t your grandpa’s “parachute” or some trite advice to “follow your passion.” We apply innovative design thinking principles in a completely different approach to professional and personal goal-setting, based on the most popular elective course at Stanford University.

You’ll learn five key mindsets of design thinking (curiosity, awareness, bias to action, reframing, and radical collaboration) and how to use them to design the life (and career) you want.

Strategic Communication Planning

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Too many strategic plans start with whiteboards & high-fives and end up collecting dust on a shelf. This course teaches participants how to create a plan that gets used and gets results.

Exercises include how to research and write a situation analysis, conduct a SWOT analysis, develop appropriate goals, objectives, strategies and tactics, and how to build evaluation of the plan’s success into your everyday practice.

Plain Language Communication

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Communication can’t be effective if it’s not understood. But too often, health information is awash in too much detail, too much jargon, and college-level vocabulary words that confuse or alienate your audience.

This hands-on training will change the way you communicate with tools and techniques to translate your words into conversational and accessible plain language.

Crisis & Emergency Risk Communication

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Communicating in a crisis or an emergency takes special skill and understanding to keep people calm, safe, and healthy in while motivating them to take recommended actions.

Delivered by a CDC-certified CERC trainer with years of experience in both public health and coverage of breaking news , this course provides practical, research-proven formulas and best practices for public health communication.

Coping with Hostile Audiences & Anti-Science Beliefs

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Hostile audiences and anti-science sentiment aren’t new, but they’ve reached epidemic proportions in the COVID era. The answer isn’t giving people more facts; it’s more innovative communication techniques that reduce polarization.

Using frameworks like the Radical Conversation Cycle and the Spectrum of Allies, this course teaches practical and effective ways to neutralize hostility and persuade hesitant audiences to “follow the science.”

Avoiding Death by Powerpoint
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Slide presentations are everywhere in the workplace, but let’s face it: many are boring and ineffective. Using principles from adult learning theory and television production, you’ll learn how to deliver more engaging, informative slide presentations that don’t put people to sleep.

No matter how much you think you know about PowerPoint, your next presentation will be transformed by the new tricks you learn in this session, which was an instant hit at CDC!

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What Every Health Communicator Needs to Know About AI
Public Health Communication Critical Tools And Strategies Online Course Assets