Behavioral Transactions: Not What You Think! | Ep #28

A premise of social marketing is “every behavior is a transaction.”  It’s actually an idea that is well understood in sociology, psychology, and communication, but to the uninitiated, it can sound pretty harsh.  But transactional behaviors are not what you think!  In...

Putting the Exchange in Behavior Change | Ep #27

In this second episode of our brief series on social marketing, we look at the theory that underpins it: Exchange Theory. Understanding how to apply Exchange Theory will help you choose the right message for an audience based on what you know about their basic needs...

But I’m Not Selling Anything! | Ep #26

The concept of Product and Price from the Four Ps of Marketing can be confusing when you’re new to social marketing.  What’s your product if you are just trying to persuade someone to change their behavior?  And what is the price if no money changes hands?  This...